In this webinar, Julia Kappler, CEO of Kappler North America, explores how the built environment influences patient experience, staff wellbeing, operational efficiency, and business outcomes. Drawing on insights from evidence-based design, neuroscience, and decades of healthcare specialization, this session challenges conventional thinking and offers a new perspective on how healthcare environments can become active contributors to practice success.

The next era of healthcare demands a new way of thinking. Attendees will explore why the highest-performing healthcare organizations no longer view their environment as a backdrop to care, but as an active contributor to the care experience itself.